Misty Burton Concrete Services Ltd, a Saskatchewan-based construction company owned by Waylyn Burton, is under scrutiny for alleged poor-quality cement work at Meeting Lake. The company is demanding full payment despite visible cracks and defects in the concrete slabs. The customer, armed with extensive documentation and media evidence, has refused to pay and is ready to take legal action.
Tim Cimmer, owner of Future Now, the contracting company overseeing the project, has meticulously documented the issues, including poor workmanship, incorrect materials, and failed inspections. Cimmer sent a detailed letter to Misty Burton and their debt collector, Dixon Commercial Investigators, highlighting these deficiencies and warning of potential legal action.
Cimmer’s letter emphasized, “Pictures, video, and documentation have been taken every step of the way to ensure deficiencies in poor workmanship, wrong materials, and failed inspections are all documented.” He criticized Misty Burton’s work as substandard and threatened to sue for breach of contract, defamation, and damages exceeding $35,000.
The documented issues include:
- Massive cracks running through the concrete slabs.
- Numerous smaller cracks leading to rapid deterioration.
- Visible signs of poor workmanship affecting durability.
Cimmer also criticized Dixon Commercial Investigators for their lack of diligence, accusing them of placing an illegal lien on a property and ignoring the incomplete and defective work. “Your client has illegally put a lien on a property that was not contracted by your client; not only was your client’s work incomplete, but it would not pass any inspection,” Cimmer wrote, urging Dixon to investigate the job site themselves.
Despite this, Dixon Commercial Investigators continued to demand payment. In an email, Danielle MacWhirter from Dixon issued a formal payment demand and threatened escalation if the debt was unresolved. The email provided various payment methods, indicating their firm stance on collecting the disputed amount.
Cimmer firmly rejected Misty Burton’s offer to repair or replace the concrete, both requiring upfront payment, stating he would not pay for substandard work. Under the Canadian Consumer Protection Act, consumers are entitled to receive products and services that are of acceptable quality. This case highlights the importance of consumer rights and the need for companies to deliver on their promisesMistawasis Nêhiyawak
